FAQ - Frequently Asked Questions Infusia Creations

How can I place an order on Infusia Creations?

Simply browse our collection, add your favorite perfumes to the cart, and proceed to checkout. Once payment is confirmed, your order will be processed immediately.

How long does shipping take?

Can I cancel my order?

What is Infusia Creations’ Refund and Return policy?

How can I track my order?

Yes, you can cancel your order within 12 hours of placing it, provided it hasn’t been shipped yet. Once dispatched, cancellations aren’t possible.

Once your order is shipped, you’ll receive an email or WhatsApp message with a tracking link to follow your delivery in real time.

Orders are delivered within 3–7 business days across India. Delivery timelines may vary slightly depending on your location.

If you receive a damaged or wrong product, contact us within 48 hours of delivery at care@infusiafragrances.com with order details and images. Refunds or replacements are processed within 5–7 business days after approval

Are Infusia perfumes long-lasting?

Yes! Our perfumes are crafted with premium fragrance oils ensuring a long-lasting and luxurious scent experience throughout the day.

Do you offer free shipping?

We occasionally offer free shipping during promotional campaigns. Shipping charges, if applicable, are displayed clearly at checkout.

Do you ship internationally?

Currently, we ship only within India, but international shipping will be introduced soon.

How can I contact customer support?

For any queries, you can email us at care@infusiafragrances.com or visit our Contact Us page. Our team is happy to assist you!