Terms and Conditions

INFUSIA CREATIONS – TERMS OF USE

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder, as applicable and amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the website www.infusiafragrances.com (hereinafter referred to as “Website”).

Infusia Creations (hereinafter referred to as “Infusia,” “We,” “Our,” or “Us”) owns and operates this website and all related digital platforms.

USER AGREEMENT

PLEASE READ THESE TERMS CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM INFUSIA CREATIONS, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS SET FORTH BELOW.

This Terms of Service Agreement (“Agreement”) governs your use of this Website and the purchase of products offered through it. Infusia Creations reserves the right to modify or revise these Terms at any time by updating this page. Your continued use of the Website after any such changes implies your acceptance of the revised Terms.

If you do not agree with these Terms, you must immediately discontinue using this Website.

IMPORTANT DISCLAIMERS

• Infusia Creations makes no representations or warranties regarding the accuracy, completeness, reliability, or availability of the Website or its contents.

• All products are created and packaged with utmost care. However, as perfume reactions may vary by skin type, we recommend a patch test before use.

• Infusia Creations shall not be liable for any allergic reactions, sensitivities, or damages arising from product use.

• We use third-party service providers (for example, payment gateways, logistics, etc.). Infusia Creations is not responsible for any breach of data or security by these third parties.

• Infusia Creations does not guarantee uninterrupted or error-free website operation.

MEMBERSHIP ELIGIBILITY

Use of this Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” (including minors, undischarged insolvents, etc.) are not eligible to use this Website. If you are under 18, you may use the Website only through your legal guardian or parent.

Infusia reserves the right to refuse access, terminate accounts, or cancel orders at its discretion.

YOUR ACCOUNT

If you create an account with Infusia Creations, you are responsible for maintaining the confidentiality of your User ID, password, and other details. You agree to accept responsibility for all activities that occur under your account. Providing false or incomplete information may result in suspension or termination of your account.

ELECTRONIC COMMUNICATIONS

By using this Website or communicating with us electronically, you consent to receive communications from Infusia Creations through email, SMS, or any other electronic means regarding your orders, offers, and updates.

USE OF PRODUCTS AND SERVICES

All products available on www.infusiafragrances.com are intended for personal use only. Resale or redistribution of products purchased from this Website is strictly prohibited.

Our products are non-returnable due to their personal nature and hygiene concerns.

However, in the rare case of a damaged, defective, or incorrect product delivery, please contact our customer support within 24 hours of receiving your order at care@infusiafragrances.com with relevant proof (order number and unboxing video/images).

FEES AND PAYMENTS

Membership and browsing are free. You are obligated to pay the total amount at checkout, including product price, applicable taxes, and delivery charges (if any).

Infusia reserves the right to cancel any order in case of non-payment, suspected fraud, or technical errors.

USE OF WEBSITE

By using this Website, you agree not to:

• Upload, post, or share any unlawful, defamatory, obscene, or harmful content.

• Copy or reproduce any part of this Website or its content without prior written consent.

• Misrepresent Infusia Creations or engage in activities that may harm its reputation.

• Use automated systems (bots, crawlers, scrapers) without authorization.

Violation of these terms may result in immediate account termination and/or legal action.

LIMITATION OF LIABILITY

In no event shall Infusia Creations or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, goodwill, or data, arising from your use of the Website or products.

INDEMNITY

You agree to indemnify and hold harmless Infusia Creations, its officers, employees, agents, and partners from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or your violation of any law or third-party rights.

DISPUTE RESOLUTION

In case of any disputes, we encourage you to reach out to our customer care first at care@infusiafragrances.com. We will make every effort to resolve issues amicably.

All disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India, and governed by the laws of India.

INTELLECTUAL PROPERTY RIGHTS

All trademarks, logos, images, product designs, and content on this Website are the exclusive property of Infusia Creations. Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.

GOVERNING LAW

These Terms of Use are governed by and construed in accordance with the laws of India. Any legal proceedings shall be subject to the jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India.

GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer for Infusia Creations is:

Name: Pooja Goel
Email: care@infusiafragrances.com
Response Time: Acknowledgement within 36 hours; resolution within 30 days.

GENERAL

• Nothing in these Terms creates a partnership or agency relationship between you and Infusia Creations.

• If any clause of these Terms is found invalid or unenforceable, the remainder shall remain valid.

• Infusia Creations reserves the right to modify or discontinue any aspect of the Website or its services at any time without notice.

Disclaimer:
Infusia Creations perfumes are crafted with high-quality fragrance oils and ingredients. However, sensitivity may vary from person to person. We advise conducting a patch test before full use. Infusia Creations shall not be held liable for any allergic reactions or misuse of the product.

Infusia Creations – Redefining Luxury in Every Scent.